Our Publishing Agency Privacy Policy

Last Updated: June 19, 2026

1. Data Collection

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, or when you contract us for services.

Personal Information: Name, email address, phone number, and physical address.
Project & Intellectual Property Data: Manuscripts, book titles, cover files, character descriptions, illustrations, author bios, social media links, and marketing preferences necessary to complete your project.
Payment Information: We use third-party payment processors (such as Stripe). We do not store your full credit card numbers or payment details on our servers. All financial data is handled securely by our payment processors.
Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing activity via cookies and similar tracking technologies.

2. Data Usage

We use the information we collect or receive for the following business purposes:

To Deliver Services: To format, edit, illustrate, and publish your manuscript, and to execute marketing campaigns (e.g., Google Ads, Amazon Ads) as requested.
To Communicate With You: To send project updates, deliver finalized files, request approvals, and respond to your inquiries.
To Manage Accounts and Billing: To process your payments, manage installments (via partners like Klarna/Affirm), and send invoices or receipts.
To Protect Intellectual Property: To ensure your manuscript and related files are handled securely and confidentially during the production process.
To Improve Our Website: To analyze site usage and improve the user experience of our chat widgets, web pages, and service offerings.

3. Ownership & Royalties

We understand that your manuscript is your most valuable asset. You retain 100% of the rights and ownership of your intellectual property. We do not take any percentage of your royalties. During the publishing process, we set up independent author accounts on platforms (such as Amazon KDP, IngramSpark, etc.) entirely in your name. You maintain full ownership and control of these accounts, and all book sales and royalties are paid directly to you by those respective platforms. We will never claim ownership, distribute, sell, or share your unpublished work with unauthorized third parties.

4. Data Sharing

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with:

Publishing Platforms: To set up your independent author accounts and publish your book, we will share necessary book details and files with platforms like Amazon KDP, IngramSpark, Apple Books, Kobo, Barnes & Noble, and audiobook distributors.
Marketing Platforms: If you purchase marketing packages, we may share basic author/book details with ad networks (Facebook, Google, Amazon Ads) and promotional platforms to execute your campaigns.
Service Providers: Third-party vendors who perform services for us, such as payment processing (Stripe), email delivery, hosting services, and customer service chat integrations.

5. Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information and intellectual property we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Cookies

We may use cookies, web beacons, and similar tracking technologies to access or store information. This helps us remember your preferences, keep our live chat functioning, and analyze website traffic. You can adjust your browser settings to refuse cookies, though this may impact some site functionality.

7. Your Rights

Depending on your location (such as if you reside in the EEA, UK, or California), you may have certain rights regarding your personal data:

Access: You can request copies of your personal information.
Correction: You can request that we correct any information you believe is inaccurate.
Erasure: You can request that we delete your personal information, under certain conditions.
Opt-Out: You can opt out of receiving promotional emails from us at any time by clicking the "unsubscribe" link in the emails we send.

8. Policy Updates

We may update this privacy notice from time to time to reflect changes in our business practices or legal requirements. The updated version will be indicated by an updated "Effective Date" at the top of this policy.

9. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us using the information below:

Email: info@nexgenpublishinghub.com

Phone/WhatsApp: +1 (680) 202-4950

Website: www.nexgenpublishinghub.com